We ship all over Italy via Posta1 and BRT, while for the rest of Europe we use the DPD Express service with fast and trackable deliveries.

We always select the best courier based on the destination to ensure fast and secure transit.

Production takes up to 10 business days (excluding holidays).

Once the order is shipped, delivery times are:

• Italy: Posta1 3–5 business days (delivery tracking only) or BRT 24–48h with full tracking.
  
• Europe: DPD Express 2–3 business days transit time.
  

Production and shipping are two separate phases: the total timeline is the sum of the two steps.

For orders shipped within the European Union, no customs duties are applicable.

All shipments depart from Italy and travel freely within the EU.

For any shipments to non-EU countries, any customs duties or import taxes are the responsibility of the recipient and vary according to local regulations.

Yes, we provide a comprehensive guide with step-by-step instructions for correctly installing our products.

You can consult it directly here: INSTALL GUIDE

Additionally, on many product pages, you will find further instructions and helpful videos. If you have any questions during assembly, we are always available to assist you.

We recommend carrying out the installation at an ambient temperature between 15°C and 25°C.

Temperatures that are too low can reduce the adhesion of the film or gel, while excessive heat can make the material too soft.

If you need to install in winter, we suggest that you:

• work in an enclosed or heated environment,
  
• lightly warm the surface with a hairdryer,
  
• ensure that the car is perfectly dry.
  

Under the correct conditions, the application is much easier and more durable.

If the adhesive struggles to stick, in most cases the problem is related to the surface or temperature.

We recommend checking these points:

• Cleanliness: Make sure the area has been cleaned with isopropyl alcohol and is completely dry.
  
• Temperature: The product adheres correctly between 15°C and 25°C. If it's cold, gently warm the area with a hairdryer.
  
• Pressure: Apply even pressure, using a soft squeegee.
  
• Waxed or treated surface: If the car has waxes or sealants, adhesion may be reduced. Clean thoroughly before application.
  

If the problem persists after these steps, you can contact us and we will assist you with troubleshooting.